Recently, someone at my sister-in-law’s school sent out an announcement to all of the parents, using a list of e-mail addresses maintained by the school. The content was innocent enough, but when they sent out the mailing, they made a critical error: they had pasted the entire mailing list of addresses into the Recipients field [...]

In my evenings, I sometimes find myself performing the role of “Resident Geek” at my nephew’s school, tending to network issues, computer problems, and my favorite, “The Internet is down!” Over the past couple of years I have considered several different approaches for keeping a grip on which computers had which service patch, which router [...]